Refund policy

Procedure in case of defects and returns.

  • In case of defects or returns, the buyer shall immediately notify the seller within 30 days of the original order, returning the goods simultaneously intact and in its original packaging.
  • In an accompany letter, the buyer should specify the nature of the defects.


  • All returns and communications should be addressed to:
  • AZ DISTRIBUTION/Exclusive Shop, Olaniyi Edward
  • 42, rue de Lausanne
  • 1201 Geneva


  • The shipping or custom costs for returned items, if any, will be borne by the buyer unless the items are not delivered as ordered or are defected.
  • Reimbursement will be made on the customer's bank or according to the mode of payment used in the initial order.