Procedure in case of defects and returns.
- In case of defects or returns, the buyer shall immediately notify the seller within 30 days of the original order, returning the goods simultaneously intact and in its original packaging.
- In an accompany letter, the buyer should specify the nature of the defects.
- All returns and communications should be addressed to:
- AZ DISTRIBUTION/Exclusive Shop, Olaniyi Edward
- 42, rue de Lausanne
- 1201 Geneva
- The shipping or custom costs for returned items, if any, will be borne by the buyer unless the items are not delivered as ordered or are defected.
- Reimbursement will be made on the customer's bank or according to the mode of payment used in the initial order.